Privacy policy

WHO WE ARE

Our website is owned by TreLuxe, LLC, and our web address is: https://discovertreluxe.com.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT 

We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

COOKIES

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. 

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

HOW IS YOUR INFORMATION USED?

We may use the information we collect from and about you to perform business functions including:
  • providing you with our products and services, such as fulfilling orders and processing payments, creating, servicing and/or maintaining your account, assisting with product selection and replenishment, and managing current or past purchases
  • auditing your transactions with us
  • responding to your requests, questions and concerns
  • for marketing and advertising, such as to send you marketing and advertising materials via postal mail, text message or e-mail, and to show you advertisements for products and/or services tailored to your interests on social media and other websites
  • internal research to develop, improve, upgrade and enhance new products, features and offerings for our customers
  • auditing compliance and other practices
  • protecting against malicious, deceptive, fraudulent or illegal activity
  • debugging software, systems and practices
  • other limited transactional uses

WHO WE SHARE YOUR DATA WITH

  • with third parties who need your information in order to provide services to us or on our behalf, including those service providers that process credit card payments, fulfill orders, and that provide website and application functionality, hosting, analytics, advertising and marketing services
  • with third party advertising companies (such as advertising networks) to serve advertisements or send marketing messages on our behalf.

OPTING OUT

You can opt-out of cookie-based targeted advertising from the companies we work with by changing your Cookies Settings. 

HOW LONG WE RETAIN YOUR DATA

We may retain personal information for as long as is necessary. For further details on our data retention periods please contact us.

Where you have consented to us to use your information for direct marketing, we will keep this data until you notify us or otherwise withdraw your consent.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.

Changes To This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon their posting on the website.